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The Role: 

The Operations Manager will oversee the day-to-day operations of our production and leading initiatives for process improvement and cost efficiencies. This role is critical in driving operational excellence, improving our margins, maintaining high standards of quality, and fostering a culture of continuous improvement. This role is critical in improving commercial aspects and fostering a culture of continuous improvement.

Key responsibilities:

Please see below more information on the different parts and day-to-day involved in this role

Operations

• Continuously strive to improve the overall cost effectiveness and efficiency of Operations as a whole
• To set up (agreed) KPI’s for the department and staff and ensure these are achieved.
• Manage all aspects of production operations, including manufacturing, forecasting, quality, maintenance, and logistics.

Stock Management

• Ensure stock availability is always maximised, at the same time ensuring the business isn’t overstocked.
• Ensure stock is available for new customers on time, especially when there are agreed delivery deadlines with the new customer.
• Ensure stock write off is kept to a minimum. 
• Ensure stock quantities always agree, making sure to reconcile stock movement on a daily manner with monthly manual stock counts at the warehouse.
• Month end stock valuation and reconciliation to NetSuite balances.

Production planning

• Take ownership of the end-to-end supply chain performance, managing material and production ordering, planning, and processes 
• Take ownership of production forecasting and planning based on the company’s demand plans driving improvement to stock availability and stock cover KPIs.

Supply Chain Partner-management

• Overall management of all our Supply Chain Partners
• Ensure raw materials are always available to fulfil our supply chain requirements.
• Ensure finished stock is available for customers as needed.
• Ensuring effective and sustainable working relationships with suppliers
• Working closely with the sales team to flag potential low stock items or low shelf-life products.

Procurement

• Take on the overall role of procurement for the business and set in place the infrastructure to minimise lead times to reduce Minimum Order Quantities and maintain appropriate stock levels of raw materials and finished goods.
• Responsible for identifying opportunities to improve all elements of our supply chain from a cost, time efficiency and sustainability perspective. This will involve researching the market and having initial discussions with potential supply chain partners before bringing a director into negotiations. 

This needs to be performed annually at the very least.

Logistics and Warehousing (L&W)

• Ensure we get the best service at the best price for L&W
• Ensure best practices applied with our L&W partners to optimise their service, minimise our costs.

Experience needed and what we are looking for

• At least 6 years experience within operations preferably in the FMCG or beverage sector.
• Strong understanding of production processes and supply chain management.
• Experience in managing and developing team
• Strong analytical and problem-solving abilities.
• Proficiency in using MS office and ERP systems and other operational software-  Netsuite MRP experience is ideal but not essential.

You can’t wait to join the Double Dutch team? Great!

Send in your application today at sales@doubledutchdrinks.com