FREQUENTLY ASKED QUESTIONS
About us and our rangeback to top
Are your drinks suitable for vegans?
What sizes does the Double Dutch range come in?
200ml and 500ml glass bottles and 150ml cans.
Why are you called Double Dutch?
Well that one’s easy! Our founders Joyce and Raissa are Dutch twins with a passion for pairing flavours – hence Double Dutch and the world of flavourful mixers and tonics. Born in Holland, made in the UK and now enjoyed around the world. They believe no one should have to drink dull, flavourless, glass-half-empty drinks. Cheers!
Do you use quinine?
We definitely think the bitterness of quinine has a time and a place – so we only use quinine in our Indian Tonic Water, Skinny Tonic and Cranberry and Ginger tonic. All our other flavours are quinine free. You can read about each drink’s individual flavour profiles here.
Are your flavours natural?
Absolutely – we only use natural flavours, making our drinks great for sipping with spirits or savoured solo.
What is molecular gastronomy?
This is how we develop our flavour pairings. The idea is based upon the fact that ingredients combine well when they share key flavour components, the result is a series of delicious substantiated drinks/spirit enhancers.
Where can I buy Double Dutch?
Right here! Our webshop sells all our flavours as well as our classic Indian tonic. And we’ve got some pretty tasty gift treats too for the ones you love (or yourself – go on, you deserve a treat!)
What should I mix my Double Dutch with?
Everything! Or nothing! Or somewhere in the middle. If you’re looking for a little drinking inspiration why not check out our flavour wheel. We absolutely love a G+T but we certainly don’t just pair with gin. Why not try our Pomegranate and Basil with tequila or vodka, or our Cranberry and Ginger with dark rum or cognac. Dive on in to flavourful drinking!
Can I drink the Double Dutch range without spirits?
Yes! Please do! Our entire range is designed to be delicious sipped solo or mixed with your favourite spirit.
Delivery informationback to top
Who will deliver my order?
Yodel is our delivery partner.
My order hasn’t arrived, who can help me?
Email firstname.lastname@example.org with your order number and our logistics team will be happy to investigate.
When will my order arrive?
If ordered after 11am your order will be picked and despatched the next working day.
What if there’s a problem with my order? Who do I contact?
We want to make your shopping and shipping experience as pleasurable as possible – if you’ve got any issues please just email us on email@example.com with your order number and we’ll find a fix.
What is your standard delivery option?
We aim to deliver your purchase within 2 days of order if ordered before 11am. We fulfil all of our orders via Yodel and you will receive tracking details once your order has been dispatched.
Where do you deliver to?
We deliver to everywhere in the UK but please allow an extra 24 hours for Northern Ireland and the Channel Islands.
Doing business the right wayback to top
Is your packaging recyclable?
Our boxes that your order arrives in are fully recyclable and our dividers inside the boxes are biodegradable and we encourage all of our flavour fans, customers and partners to recycle our products. The glass we use for our bottles is 3 times recycled and fully recyclable, as are our cans.
Got any bright ideas on what else we should be doing to help us do business the right way?
Please email us here at firstname.lastname@example.org. We’d love to hear from you.
So what are you trying to achieve?
We’re on track to be carbon neutral as a business by 2022 by offsetting our carbon footprint through afforestation tree-planting. We are working with a partner in the UK who has the local knowledge necessary for true ecosystem restoration rather than merely planting trees. These projects follow the national certification protocols and guidelines, and provide long-term certainty that projects satisfy not only carbon sequestration but also biodiversity and increased resilience to a changing climate. It’s all still early days and we know we still have a long way to go but we’re making steps forward!
How are you operating?
We’re passionate about doing business the right way – whether that’s only using responsibly sourced natural flavours or reducing our use of plastic. We now use 30% less plastic in our shrink wrap packaging and we’re looking at how we can reduce our plastic use further.
Trade Enquiriesback to top
How can I keep up to date with Double Dutch developments?
Follow us on Instagram @doubledutchdrinks to learn more about the adventures of Joyce and Raissa, our range and for recipe inspiration.
I would like a gin and tonic menu for my venue – who do I talk to?
That sounds like a good idea, is it 5pm yet? Speak to our friendly team (email@example.com) to see what we can do for your venue with our full of flavour POS options.
I would like social media assets – who do I talk to?
I would like to become a spirit partner – who do I talk to?
We would be delighted to mix it up together! Email us at firstname.lastname@example.org and we can chat all things cocktails (and partnerships)!
I’m a retailer and I’d love to sell your product – who do I talk to?
Welcome welcome! We’d love to be on your shelves and then flying off them into customers hands. Just send us an email on email@example.com and we can pick up on getting our drinks delivered to your stores.
I work in the on trade and I’d like to sample or stock Double Dutch – who do I talk to?
First of all, thanks for asking! We would love to send you some samples and see how we can help. Just drop us a line on firstname.lastname@example.org and hopefully it can be the start of a beautiful sipping relationship.